Industry Webshops
CountryNetherlands
Region Not location-dependent
Province Province
Verified by Brookz
The business has already been sold and therefore you can no longer comment on this profile.
The webshop operates in the premium segment of personalized gifts and home accessories, with a recognizable brand identity in the Netherlands and Belgium. The range consists of products designed and produced entirely in-house, including personalized name plates and decorative pillows made from sustainable materials such as bamboo, PET felt and velvet. The name plates provide steady sales throughout the year, while the decorative pillows are especially popular around holidays and special occasions.
Organization and method
The organization is run by two owners, with one focusing on production, design and customer contact, and the other on purchasing, administration, webshop management and marketing. Production, personalization and shipping take place at one location, resulting in efficient processes and high quality control. Orders are shipped in batches on Mondays and Thursdays, with a delivery time of 2 to 4 days, often shorter.
Customer satisfaction and marketing
The webshop has a loyal customer base, a returning customer percentage of 12% and many positive reviews (119 on Trustpilot, 117 via Okendo). For marketing, a setup email flow via Omnisend is available and export files from Meta and Google Ads can be included.
Industry Webshops
CountryNetherlands
Region Not location-dependent
Province Province
Verified by Brookz
The business has already been sold and therefore you can no longer comment on this profile.
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