IT business with cloud-based software solution

Company has developed its own software program for businesses with high service/customer appointments in recent years. Concerns cloud software package with unique and distinctive functionalities compared to currently available alternatives. Ideal for target groups that frequently have to schedule service/maintenance appointments and would like to have this entire process easily accessible for their customers (online scheduling) and has good integration with their own internal workflows/processes such as quotations, work orders and invoicing. Package (and source codes) are fully owned by the business.

Financial
Sales of package started in mid-2020 and in early stage. After starting up sales/marketing in 2021 now on market introduction expectation comes 2021 to +/- € 7,500 monthly turnover with just under 100 SME customers. Business model is based on subscriptions and payment per appointment made in the system. Current users are very satisfied with functionality.

Details
Package is ready for solid rollout in the market and is easy to install by SME businesses (plug & play with customised adjustments if required). API available so that linking with other accounting programs and ERP packages is possible. For Exact Online connection is already ready. Continuous efficiency necessity within SME to optimize planning, service, quotations and invoicing and this package offers an ideal solution that distinguishes itself from other alternatives. The owner of the company developed the package entirely under his own management after years of owning his own business in which service provision consisted mainly of service agreements with customers.