Cloud solution for customer contact centers

• The platform provides omnichannel communication where all types of messages are sent to the right person through intelligent routing;
• Integrations with business applications, CRM or ERP systems, fixed-mobile, social media and Teams provide an indispensable link in business processes and integrated data management.
• Serving over 150 (inter)national customers with its own professional service desk;
• Personal attention and security are paramount;
• Full IP ownership, 15% of revenue is invested in technology development, using AI technology unlocking data (BI), integration with Microsoft 365 & Teams.

Customers

• Large market share in a specific sector, plenty of growth opportunities to other sectors and countries.
• Strong order pipeline for the next three years.

Explanation reason for sale
Shareholders are looking for a financially and commercially powerful partner for further (international) growth of the company. In addition, the age of the current management plays a role in the consideration to sell.

Explanation intended transaction
In total 75% of the shares are offered by the management. Optionally, there is an opportunity to additionally acquire an equity stake in the company's own profitable telecom provider. The founder/CTO is willing to remain associated with the company for an extended period of time.