Outbound call center

This company offers a unique opportunity for organizations or entrepreneurs looking to strengthen their customer contact with a proven and immediately deployable remote call center team. The business is fully operational, well-established in a niche market with loyal clients, and has been running stably for decades. The team consists of an experienced core of over 15 call center employees, both salaried and independent professionals, largely operating from overseas. The organization has specialized in high-quality outbound telephony and has the infrastructure, systems and processes to scale up quickly and efficiently.

Features

• Fully remote organization
• Rotating team with in-house program management and project supervision
• Loyal regular clients with annual recurring assignments
• 200+ deployable hours per week through experienced team members
• Suitable for B2C and B2B market approaches
• Very low fixed costs thanks to cloud-based operation and flexible contract structure

Core business

• Telephone acquisition of new relationships
• Reactivation and upgrade of existing customer base
• Reactivation and loyalty campaigns
• Telephone relationship management and recovery
• Acquisition within education and other specific segments