Administrative office with a personal touch

The organization is an administrative office that provides both internal and external administrations through software packages such as Exact, Gripp, Moneybird and Reeleezee. It also prepares reports on liquidity, budgets and monthly results, which are then discussed with the client. The preparation of financial statements and tax returns (VPB, OB and KvK) are also part of the core activities. Payroll administration is performed through Salar Fusion. In addition to these services, the firm also offers a listening ear to entrepreneurs, strengthening client relationships.

Customer groups
Customers are located in the Netherlands and consist mainly of advertising agencies, businesses active in behavioral science, software and social science research and development, as well as holding companies.

Strengths
The office is distinguished by more than 30 years of experience of the entrepreneur and high customer satisfaction. Most of the clients have been associated with the office for 20 to 25 years. The personal and flexible communication without a 9-to-5 mentality contributes to long-term client relationships.

Organization
Work is largely performed from home, there is no external office. If necessary, work is done on site at the client's premises, ranging from weekly to monthly. The team consists of the owner and a part-time employee.

Opportunities
Demand for services exceeds available capacity. New clients are currently being turned away due to lack of available hours. There is clear room for growth if more man hours were available.

Other information
The business owner wants to transfer the client base and continue to work herself for three more years to ensure a smooth transfer. This winding down process is planned via an annual reduction of one working day per week. In addition to the customer base, half an FTE and some licenses will be transferred along with the business; other parts will remain in the sole proprietorship or will be placed in a holding company.