Administrative office with digital customer database

This accounting firm has a fully digital client file that is updated. The business receives good word of mouth advertising, leading to 20% annual growth in new clients. The firm is not dependent on one or more large clients. The distributed portfolio consists of various SMEs (40%) and self-employed individuals (60%). The staff works completely remote (in NL). 75% of the clients are young entrepreneurs.

Details
The administration office offers full administrative services, from the entry of the first purchase invoices to the final declaration of, for example, corporate tax. The business has 2.5 FTE (in addition to the owner) who can run the client portfolio 95% independently. The client base consists of clients who have been clients between 3 and 5 years on average, and the growth of the past 2 years has brought the average to 3 years.

Revenue and business activities
90% of the revenue consists of recurring revenue, where customers have a subscription that is invoiced monthly in advance. Hereby 60% use a direct debit. Less than 10% of revenue consists of occasional personal income tax returns. The peak moment is in the spring. Other services consist of hourly consulting, which is currently performed by the owner and not included in sales.