Occupational health and safety service focused on small and medium-sized businesses

This is an accessible and personalized occupational health and safety service for SMEs that puts the employee first rather than simply enforcing rules. The company has been in business for over ten years and works with clients on annual contracts (subscriptions and service agreements), which are automatically renewed each year.

Business Activities
The company offers a comprehensive package of occupational health and safety services, including absenteeism support, health management, and assistance with HR issues. Each client has a dedicated point of contact, a designated substitute during vacations, and a dedicated company physician. There is no call center involved: contact is direct. Part of the service is provided on-site at the client’s location, based on the principle that a business must be well understood in order to support it with absenteeism and workforce readiness. While many occupational health and safety services are increasingly digitizing their operations, this business consciously chooses to prioritize personal contact.

The company works with selected, certified occupational physicians who are called upon to provide specific medical advice. Control over the absenteeism process lies primarily with the employer and the case manager. According to the company, in a large number of cases, absenteeism is primarily determined by behavior rather than illness. Medical information remains exclusively with the occupational physician. The support focuses on leveraging employment opportunities despite illness or disability, with the primary goal of delivering added value to the client while also complying with legal obligations.

Client Base
Clients include both commercial and non-commercial organizations, primarily in the eastern Netherlands but also beyond. SMEs are the best fit for the company’s expertise and vision.

Organization and Facilities
The company has one central, leased office in Gelderland. Occupational physicians and case managers are affiliated with the company as independent contractors and work from their own locations or on-site at the client’s premises. Other professionals are deployed on a case-by-case basis from the network, also as independent contractors.

Opportunities and Growth Potential
The company is growing every week, primarily through referrals from satisfied customers and brand ambassadors. By more actively leveraging the ambassador role of existing customers, the seller sees additional growth opportunities. These are currently underutilized due to limited internal capacity. The seller believes it is feasible to double revenue within two years.