Webshop candles and candle printing (NL/BE)

The organization is an online supplier of candles and has been around for about 13 years. It sells to both business customers and individuals, mainly in the Netherlands and Belgium.

Target group
The organization focuses on two segments: B2B and B2C. The customer base has a recurring share of approximately 30-35%.

Organization and Location
The organization has been working with three long-term partners for approximately 13 years. As a result, the internal focus is primarily on online sales, product selection, customer service, and marketing. The collaboration with these long-term partners ensures consistency in delivery times and order processing.